Abbots Bromley
IT, Internet
Permanent | Full Time
ASAP
25/04/2025
23/05/2025
Technical Support Engineer
Staffordshire
Job Title: Technical Support Engineer
Location: Staffordshire
Pay rate: From £26,000 per annum (DOE)
Schedule: Monday to Friday, Full Time (Hybrid working available)
Priority Recruitment are excited to present a fantastic opportunity for a Technical Support Engineer to join a growing UK business based in Staffordshire.
This is a brilliant chance to step into a hands-on IT support role with a company that blends professionalism with purpose. You'll play a key role in keeping the systems and networks running smoothly, ensuring the wider team is set up for success. It’s perfect for someone passionate about tech, who’s looking to make a real impact in a business that values service, trust and the pursuit of excellence.
What’s in it for you:
- Salary starting from £26,000 (dependent on experience)
- Hybrid working (1 day from home per week)
- 25 days holiday + Bank Holidays
- Full Christmas shutdown
- Work-based pension
- Company sick pay & mental health initiative
- Free on-site parking
- Excellent office space with social and breakout areas
- Dress-down days and regular social events
About the Role:
- Be the go-to person for all internal IT and tech-related issues
- Troubleshoot hardware, software, and network faults
- Work closely with an external IT partner for more complex problems
- Manage IT inventory and maintain all systems and equipment across teams
- Support GDPR compliance and assist with Cyber Essentials accreditations
- Contribute to system/process improvements and identify new tech solutions
- Liaise with suppliers and support automation/CRM projects
- Maintain a safe and tidy comms room and support the Collect system
Who You Are:
- Experienced in IT support, with strong knowledge of hardware/software setups
- A confident communicator—clear, tactful, and people-friendly
- Organised and able to multitask across systems and responsibilities
- Proactive, commercially aware, and always on the lookout for improvements
- Flexible, willing to learn, and enthusiastic about driving efficiency
Whether you’re already in a Technical Support role or ready for your next step, this is an excellent opportunity to grow with a values-driven business that truly invests in its people.
Apply now to find out more—we’d love to hear from you!