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Microsoft Dynamics 365 Functional Consultant/BA Expired


C P S Group

£0 - £0 Per Annum


IT, Internet

Permanent | Full Time




Job Title: Microsoft Dynamics 365 Functional Consultant/BA

Contract Length: 6 Months (initially - extensions likely and expected)

Location: Fully remote

IR35 Status: Outside IR35 (awaiting determination)

Daily Rate: £TBC per day

Start Date: ASAP

Our client's functional consultants collaborate with clients and developers to identify, explain, design and implement the right solutions and processes for our clients. Working as subject matter experts and trusted advisors in everything Microsoft Dynamics 365 related, our functional Consultants can advise clients in business terms about how to transform their business in line with the capabilities of Microsoft Dynamics 365 and are able to translate it into the technical requirements for our Dynamics 365 developers working to implement the solution.

The Role:

You will work in a culture that delivers some of the biggest and most exciting IT programmes globally all built on a MS platform. You'll be working with multiple teams of specialists covering the full MS stack. Our clients are moving to an online model, and this will give you the opportunity to on work on assignments the market is still catching up to. With our clients based across the UK you'll never have a dull moment or find yourself short of challenges!

*Manage and advise the requirements gathering process by meeting with stakeholders to define the business and functional requirements and system goals and bring these in line with the capabilities of Microsoft Dynamics 365.

*Reengineering business processes/ Business Process Management and advise on enhancements based on best practice and Dynamics 365 knowledge.

*Aid clients in developing CRM and ERP strategies and blueprints with focus on the use of Dynamics 365.

*Developing performance metrics, measures, benefits and KPI monitoring.

*Managing business change within our clients - Workforce Engagement, Change Impact Assessment & Change Readiness, Training Plans.

*Exposure to a variety of industries e.g., Retail, Utilities, Health, Transport, Public Sector

What you'll bring

*Broad understanding of Dynamics 365 (Customer Engagement)- Out-of-the-box functionality and limits.

*An understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Common Data Services, Azure, Office 365) and working in fast paced Agile environments.

*A desire to continually develop your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications and being ahead of the curve in regard to what the future holds.

* You have an ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365.

*You can successfully translate business and customer needs into a great digital customer experience.

*Demonstrable skills in facilitating workshops, gathering and documenting requirements, translating requirements into business processes, stakeholder engagement, creative thinking, presentation and coaching.

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