Bracknell
Admin, Secretarial, PA
Contract | Full Time
ASAP
04/06/2025
25/06/2025
We're working with a leading brand in the motor finance space that's on the lookout for a Customer Support Administrator to join their high-performing customer operations team on a 6 months rolling contract.
This is a great opportunity for someone organised, proactive, and customer-focused, who enjoys a mix of admin, data work, and case management.
You'll play a key role in handling sensitive cases (like vehicle collections and vulnerable customers), supporting internal teams, and producing accurate reporting to help shape business decisions.
💡 Perks include hybrid working, flexible hours, and early Friday finishes on a rota.
Responsibilities:
*
Admin support across customer operations
*
Manage email inboxes, customer queries & documentation
*
Handle complex casework (deceased estates, fraud, collections)
*
Liaise with internal teams & third parties
Essential skills:
*
Strong admin and organisational skills
*
Comfortable handling sensitive or regulated information
Desirable skills:
*
Experience in motor finance, credit, or debt recovery
*
Knowledge of FCA regs & TCF principles