Verwood, Dorset, England
Customer Service
Permanent | Full Time
ASAP
09/05/2025
06/06/2025
Customer Service Administrator | £25,000 | Permanent | Verwood
As a Customer Service Administrator , you'll play a key role in the office department , dealing with all customer returns and working closely with the Sales team . With a clear pathway for progression, this is an excellent opportunity for someone looking to develop their skills and grow into a stable role.
You'll be responsible for providing essential administrative support to the Customer Service department.
As a Customer Service Administrator you'll benefit from:
* Discretionary Bonus Scheme
* Free On-Site Parking
* Monday to Friday hours (no weekend working)
* 1 day working from home once passed probation
* Ongoing Training & Development to support your career growth
As a Customer Service Administrator , your responsibilities will include:
* General office administrative duties
* Dealing with customers returns & insurance claims
* Supporting Sales with courier delivery discrepancies
* Customer Enquiries - Providing customers with product samples, product information and quotations
* Supporting the General Manager in various sales activities to maximise sales opportunities
* Customer Complaints - Support the process of customer complaint handling by ensuring that complaints are handled in a timely fashion by QA
As a Customer Service Administrator , you'll have experience:
* Working in an office environment
* Dealing with CRM systems and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
* Strong communication skills to liaise across departments
* Excellent attention to detail and the ability to maintain accurate records
If you're ready to take the next step in your career, apply to this Customer Service Adminstrator , opportunity with your up-to-date CV or call Ella at Rubicon and she'll talk you through the details.
INDSPB