Cardiff
Customer Service
Permanent | Full Time
ASAP
16/04/2024
07/05/2024
// Motor Insurance Claims Handler // Cardiff // £21-24K // Hybrid //
Have you recently graduated from University and looking to take the first steps into a professional career?
Do you want to be part of a team that offers industry leading customer service?
I'm working with one of Cardiff's top up and coming insurance providers and I want to speak with you today!
Key Responsibilities:
Manage the claims process from submission to final outcome, providing excellent customer service at all times
Assess indemnity and liability on motor insurance claims
Negotiating settlement of claims
Adhere to risk and compliance procedures
Provide input that may lead to improved processes within the claims department.
Ensure quality, service standards and productivity levels are maintained to a high standard
About You:
Experience working in a motor insurance claims environment or a business that is well known for providing award winning customer service
Strong communicator with an ability to build relationships with customers, third parties and suppliers
Ability to interpret data to identify trends
Self-motivated, driven & able to work within a team framework
Benefits:
33 days annual leave (25 days + 8 bank holidays)
Nest Pension scheme
Support professional training and qualifications, allowing employees to take control of their own careers
Discounts on Central Cardiff NCP car parks
Group social events
// Motor Insurance Claims Handler // Cardiff // £21-24K // Hybrid // By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://www.cpsgroupuk.com/company-policies