Hybrid / London 2 days/wk
IT, Internet
Contract | Full Time
07/07/2025
19/06/2025
10/07/2025
Contract Business Systems Manager - ResourceLink (Zellis HCM)
£425-£470/day (Inside IR35) | Hybrid - 2 days/week in London | 3-6 months | ASAP Start
Recruiting on behalf of a prestigious London-based client
We're looking for an experienced Business Systems Manager with strong technical expertise in ResourceLink (Zellis HCM) to join a major London-based organisation on an initial 3-6 month contract. This is a hybrid role requiring 2 days onsite per week.
Working within the Enterprise Systems team and reporting to the Head of Enterprise Systems, you'll manage a team of technical analysts/developers and take ownership of key HR systems, ensuring they're robust, secure, and optimised to meet evolving business needs.
Key Responsibilities:
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Lead the ongoing management, development and optimisation of ResourceLink (Zellis HCM) and related business systems
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Oversee 2nd and 3rd line support for business-critical applications, ensuring performance to SLAs
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Manage system upgrades, configuration, and integrations, including planning, testing, training and roll-out
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Collaborate with cross-functional teams to align systems with organisational strategy and improve business processes
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Identify opportunities for automation, efficiency, and improved user experience
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Ensure compliance with security policies and data protection standards
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Mentor and manage a specialist team, driving performance and continuous improvement
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Maintain system documentation, knowledge base and training materials
Essential Skills & Experience:
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Strong hands-on experience with ResourceLink (Zellis HCM), including configuration and support
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Proven track record managing complex enterprise applications in a large-scale environment
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Skilled in stakeholder engagement, system strategy, and service delivery
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Sound knowledge of data security, compliance, and IT service management (ITIL, etc.)
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Strong leadership capabilities - managing both internal teams and external suppliers
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Proficient in process automation and leveraging new technologies (e.g., AI) to enhance systems
Project management experience (e.g. PRINCE2, PMP) and familiarity with IT best practices are highly desirable.
This is a great opportunity to join a well-regarded organisation and make an immediate impact on the performance and direction of key enterprise systems.
Services Advertised are those of Employment business
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